Quality of Care

Quality of Care



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Quality of Care

Numerous organizations and medical institutions have for years gone around in trials to define the concept of quality of care. According to Wisconsin Hospital Association (2015), quality health care is defined as doing the right thing, at the right time, in the right way and producing the correct results. For numerous decades now, initiatives for improving the quality of care have burgeoned in major healthcare facilities and hospitals. While improving the quality of health care provided by the medical facilities is important and necessary, the process of improvement raises major issues relating to ethics, legal aspects and financial implications. This paper discusses the role of quality care efforts and initiatives and starts by explaining a quality care initiative proposal at the NHS.

New contract for general practitioners at NHS

This is a new contract between the general practitioners at the NHS and the NHS which is aimed at ensuring an advanced and improved medical care. According to Shekelle (2013), it is of its own kind and unique and have never been attempted anywhere in the world before. The proposal established more than 76 quality indicators in 10 medical subjects and 56 in organizational areas. Numerous quality indicators are aimed at assessing the experience of the patients and other services in the medical facilities. The proposal sets numerous targets of performance and these targets are accompanied by pay increments to the practitioners who provided the services. The sizeable financial incentives as dictated by the proposal will ensure that all the medical practitioners are at their best to providing quality and better health care to the patients.

Relation between quality of care and legal issues

            Every government institution is required to ensure high quality medical attention to its citizens. Thus, the quality of care is not a option for most governments because it has to be effected by all possible means. A government that offers low quality health care to its citizens is viewed to have no interest in taking care of the people who have placed the government to power. The government, through the judiciary arms effects quality services through the introduction and effect of lawsuits that punish the medical practitioners that are involved in offering poor quality services to the patients.

Relation between quality of care and ethical issues

            Ethically, it is the responsibility of the medical practitioners to provide quality health care services to the patients. According to Taylor et al. (2010), a research conducted on the ethical consideration of quality improvement initiative showed that most of the medical institutions consider the guiding principles in their services is ensuring minimal risks to the patients, privacy of the patient’s information as well as the confidentiality of this data.

Relation between quality of care and financial issues

            Most of the quality of care initiatives comes in at a cost and most of them require large amounts of capital to effect effectively and efficiently. For instance, most of these initiatives comprise of campaigns to educate the public about the initiatives and this requires large amounts of capital from the hospitals and medical providers. However, though a large amount of capital is spent effecting the initiatives, much more is saved as a result of the quality services provided to the patients and thus the public in general.

Impacts of consolidating health care services on patient’s care

            The consolidation of health care services has both the positive as well as the negative impacts on the nature of patient’s care. The consolidation ignites a battle of cost between the government and hospital systems. This is mainly because of the need of more equipped machineries and tools for use in the treatment and care of the patients. It will also mean that numerous health care services will no longer exist as they will be absorbed by the larger ones. This creates a disadvantage on the side of the patients in that the access to health care facilities will be limited only to a number of patients.

The consolidations do have also some positive impacts on the patient’s care. By consolidating healthcare services to same locations, patients have the ability to get attention from the doctors much easily and faster than it was previously. This is because, the medical practitioners are exposed to all the medical facilities that are required during the operations and treatment thus there will be no need for a patient to be sent from one medical facility to another during treatment in search for advanced machineries.

Quality healthcare services are among the basic needs of every citizen in all the countries in the world. However, most of the people and the governments have not taken the issue as seriously as it should be taken. It has not been given the consideration that it requires from the medical staff as well as the public at large. It is the role of everybody in the world to work to ensuring that quality of care and initiatives directed towards ensuring quality of service are implemented and affected on all medical facilities. Thus this is a topic of consideration by all the people and the medical practitioners.

In conclusion, the quality of care is a responsibility of everybody not just the government and the medical practitioners. It is therefore the responsibility of the organizations and the people in ensuring the high quality in health care services. The media and the education institutions should take the lead in ensuring quality health care services to the patients.


Taylor, H., Pronovost, P., Faden, R., Kass, N., & Sugarman, J. (2010, January 1). The Ethical Review of Health Care Quality Improvement Initiatives: Findings from the Field. Retrieved May 2, 2015, from http://www.commonwealthfund.org/~/media/Files/Publications/Issue Brief/2010/Aug/1436_Taylor_ethical_review_hlt_care_qual_improve_ib_v4.pdf

Galewitz, P. (2014, April 19). As medical providers consolidate, questions about effects on costs, quality of care. Retrieved May 2, 2015, from http://www.washingtonpost.com/business/as-medical-providers-consolidate-questions-about-effects-on-costs-quality-of-care/2014/04/17/80236cb6-c57f-11e3-bf7a-be01a9b69cf1_story.html

Shekelle, P. (2013). New contract for general practitioners. British Medical Journal, 326(7387), 457–458.

Wisconsin Hospital Association. (2015, January 1). What is Quality in Health Care? Retrieved May 2, 2015, from http://www.myschospital.org/WhatQualityHealthCare.aspx


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