Organizational behavior tends to be among the key aspects that affect the productivity and the way the employees achieve the organizational goals and objectives. Tech Point Software Company deals with technology related services ranging from the software production and marketing. The Company happens to have its organizational culture and behavior that governs how the employees do their jobs in their day-to-day operations. Tech Point Software Company faces some organizational behavior issues that affect the interpersonal relationships between the employees working in the organization. The challenges are some of the issues that negatively affect the promotion of some of the staff members, like Julie and her interaction with her peers. The challenges are time management, cooperation and competition, and absenteeism and interpersonal conflict among others (Elsbach, Kayes, & Kayes, 2015).
The Company has a culture of working in the early morning, late in the evening, as well as going to work on weekends. This by itself shows that the employees are somehow overworked, have little time to rest, and do their work. Despite the fact that it is voluntary to go to work on weekends, the employees were obliged to do such as the cleanups of the online documents and the paper files, as well as the scanning works. The kind of the tasks carried out during the weekend, termed “bonding session,” does not coincide with what could be termed as voluntary and bonding activities (Elsbach, Kayes, & Kayes, 2015).
Julie, who is an early morning person, tends to face victimization from the rest of the staff who felt that she is unfair to them. The fact that she also does not attend the voluntary weekend exercises of file cleanups tends to fuel the crisis. However, Julie engages her job well and in an extemporary manner. She developed a software that could enable a smart phone owner to watch local Television channels via their phones, which shows her competence and high productivity.
Corporation among the staff in Tech Point is an issue that needs improvement. A good instance is during the brainstorming meeting where Allison Juan and Maribel reject Julie’s proposals, and suggestions demonstrate interpersonal conflict, which is a bad behavior (Elsbach, Kayes, & Kayes, 2015). Julie’s interaction with others tends to be a major hindrance to her promotion.
Why Get Concerned?
It is Jay’s duty as a team manager to see to it that the employees interact well to maintain a good interpersonal relationship. This way, the employees are bound to engage in positive discussions and incorporate Julie’s ideas and suggestions, as well as make her feel like a member of the greater team that drives the operations of Tech Point Software Company. For better productivity and better results, Jay needs to develop countermeasures to have a better time management. He should also investigate on the root cause of Julie’s absenteeism in the morning and on weekend sessions (Elsbach, Kayes, & Kayes, 2015).
In the endeavor to solve the organization behavior challenges, a few measures ought to be considered to improve conditions at Tech Point. The time factor is a major concern; officially, the weekend is a working day and all the staff members are expected to arrive at work by the reporting time set at 9 Am and the departure time being one Pm. This way, Julie will not absentee herself with an excuse that it was voluntary. For the bonding activity, the workers should engage in a more exciting activity like sporting activity once in four months or half year. There should also be two off days in each month. There should also be a suggestion box for the individual staff with concerns to air their grievances any time without victimization. With those measures taken, the interpersonal conflict will end.
With the raised concerns, it is clear that an organizational behavior has an impact on the general interactions in a working environment, as well as the individual’s productivity. The countermeasure needs consideration as well as putting the workers’ welfare at the front line.
Elsbach, K. D., Kayes, A., & Kayes, D. C. (2015). Contemporary Organizational Behavior: From Ideas to Action. Prentice Hall. 559-561.